Privacy Policy

1. Introduction

Welcome to the mt986 Privacy Policy. This document governs the collection, processing, storage, and protection of personal data for all users of the mt986 online betting platform located at https://mt986.cam. mt986 is an internationally licensed online betting operator serving customers in Indonesia and operates in accordance with international data protection standards and best practices.

This Privacy Policy applies to all personal information collected through our website, mobile applications, customer support interactions, and any other services provided by mt986. By accessing or using our platform, you acknowledge that you have read and understood this Privacy Policy and consent to our collection, use, and disclosure of your personal information as described herein.

If you do not agree with the terms of this Privacy Policy, you must not access or use the mt986 platform. If you have questions or concerns about our privacy practices, please contact our Data Protection team using the contact information provided at the end of this document.

2. Information We Collect

mt986 collects various types of personal information necessary to provide our betting services, comply with legal and regulatory requirements, and enhance your user experience. The information we collect falls into the following categories:

2.1 Information You Provide Directly

When you register for an mt986 account, you voluntarily provide the following personal information:

• Identity Information: Full legal name as it appears on your Indonesian national identity card (KTP), date of birth, gender, and nationality.
• Contact Information: Email address, mobile phone number, residential address (street address, city, province, postal code), and country of residence.
• Account Credentials: Username, password, and security questions/answers used to protect your account.
• Financial Information: Bank account details including bank name (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, or Bank Danamon), account number, and account holder name for processing deposits and withdrawals.
• Verification Documents: Copies of identity documents (Indonesian KTP), proof of address documents (utility bills, bank statements), and selfie photographs for KYC (Know Your Customer) identity verification purposes.
• Communication Records: Content of your communications with our customer support team via live chat, email, WhatsApp, or phone, including transcripts, attachments, and support ticket history.

2.2 Information Collected Automatically

When you access and use the mt986 platform, we automatically collect certain technical and usage information:

• Device Information: Device type (mobile, tablet, desktop), operating system and version, browser type and version, screen resolution, device identifiers (IMEI, device ID, advertising ID).
• Connection Information: IP address, internet service provider, connection type (Wi-Fi, mobile data), geographic location derived from IP address, time zone setting.
• Usage Data: Pages visited, features accessed, clicks, betting history, game play history, deposit and withdrawal history, session duration, timestamps, referral source.
• Performance Data: Error reports, crash logs, page load times, server response times, and other diagnostic information to improve platform performance.

2.3 Information from Third-Party Sources

In limited circumstances, mt986 may collect information about you from third-party sources:

• Payment Processors: Transaction confirmation and processing status from Indonesian banks (BCA, BRI, BNI, Mandiri) when you make deposits or withdrawals.
• Fraud Prevention Services: Risk assessment data from third-party fraud detection and prevention providers to protect against fraudulent activity, money laundering, and identity theft.
• Public Records: Information from publicly available sources to verify identity or comply with legal obligations, such as sanctions screening or politically exposed persons (PEP) checks.

3. How We Use Your Information

mt986 processes your personal information for the following legitimate business purposes:

3.1 Account Management and Service Delivery

• Create, maintain, and manage your betting account
• Process your deposits, withdrawals, and other financial transactions in Indonesian Rupiah (IDR)
• Verify your identity and age to ensure compliance with 21+ age restriction requirements
• Provide customer support and respond to your inquiries via live chat, email, or WhatsApp
• Enable you to place bets on sports events, play casino games, and access all platform features
• Maintain transaction records and betting history for your account

3.2 Legal and Regulatory Compliance

• Comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations as required by our international gaming license
• Verify that users are residents of Indonesia and meet age eligibility requirements
• Detect, prevent, and investigate fraudulent activity, money laundering, collusion, cheating, and other prohibited activities
• Respond to legal requests from law enforcement, regulatory authorities, or courts
• Maintain records required by gaming regulations and financial transaction laws
• Conduct internal audits and compliance checks

3.3 Platform Security and Improvement

• Monitor platform security and prevent unauthorized access, hacking, or cyberattacks
• Analyze usage patterns to improve platform performance, user interface, and user experience
• Troubleshoot technical issues and resolve bugs or errors
• Test new features and conduct A/B testing to optimize platform functionality
• Prevent account takeover, credential stuffing, and bot activity

3.4 Marketing and Communications (With Your Consent)

• Send you promotional offers, bonus notifications, and special promotions related to betting markets on BRI Liga 1, English Premier League, and other sports events popular among Indonesian users
• Notify you about new games, features, or platform updates
• Send transactional emails regarding deposits, withdrawals, account verification, and security alerts
• Conduct customer satisfaction surveys and request feedback on your betting experience

Note: You may opt out of marketing communications at any time by clicking the unsubscribe link in emails, adjusting your account preferences, or contacting customer support. Transactional and security-related communications cannot be opted out as they are necessary for account operation.

4. Data Sharing and Disclosure

mt986 does not sell your personal information to third parties for marketing purposes. However, we may share your information with the following categories of recipients under limited circumstances:

4.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment Processors: Indonesian banking partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) to process deposits and withdrawals
• Identity Verification Services: KYC/AML verification providers to authenticate Indonesian KTP documents and verify user identity
• Cloud Hosting Providers: Secure data storage and server infrastructure providers
• Customer Support Software: Live chat, email, and helpdesk platforms to manage customer service inquiries
• Fraud Prevention Services: Risk assessment and fraud detection providers

These service providers are contractually obligated to protect your data, use it only for the purposes specified by mt986, and comply with applicable data protection laws.

4.2 Legal and Regulatory Authorities

We may disclose your personal information to government authorities, law enforcement agencies, or courts when required by law or when we believe disclosure is necessary to:

• Comply with a legal obligation, court order, or regulatory investigation
• Protect the rights, property, or safety of mt986, our users, or the public
• Prevent or investigate fraud, money laundering, or other illegal activity
• Enforce our Terms & Conditions or other legal agreements

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, bankruptcy, or other corporate restructuring involving mt986, your personal information may be transferred to the acquiring entity or successor organization. You will be notified via email and/or prominent notice on our platform of any such change in ownership or control of your personal data.

4.4 With Your Consent

We may share your information with other third parties if you provide explicit consent for such sharing at the time of collection or subsequently through your account settings.

5. Data Security Measures

mt986 implements comprehensive technical, physical, and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction:

5.1 Technical Security Measures

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL (Secure Sockets Layer) or TLS (Transport Layer Security) protocols
• Encrypted Data Storage: Personal information stored in our databases is encrypted at rest using AES-256 encryption
• Firewall Protection: Multi-layer firewalls protect our servers from unauthorized access and cyberattacks
• Intrusion Detection: Real-time monitoring systems detect and alert us to suspicious access attempts or security breaches
• Regular Security Audits: Independent security experts conduct periodic penetration testing and vulnerability assessments
• Password Security: User passwords are hashed using industry-standard cryptographic algorithms (bcrypt) and are never stored in plain text

5.2 Physical Security Measures

• Servers are housed in secure data centers with 24/7 monitoring, biometric access controls, and video surveillance
• Access to physical server rooms is restricted to authorized data center personnel only
• Backup systems and disaster recovery protocols ensure data availability in case of hardware failure or natural disasters

5.3 Organizational Security Measures

• Access to personal data is limited to mt986 employees and contractors who require it to perform their job functions
• All staff with access to personal data receive training on data protection policies and procedures
• Confidentiality agreements bind employees and contractors to protect user data
• Regular internal audits monitor compliance with data security policies

Important Note: While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your account. If you suspect unauthorized access to your account, contact our support team immediately.

6. Data Retention

mt986 retains your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, accounting, and reporting obligations:

6.1 Active Account Data

While your account remains active, we retain all personal information, transaction history, and betting records to provide ongoing services and customer support.

6.2 Closed Account Data

When you close your account or your account is terminated by mt986, we may retain certain personal information for the following periods:

• Financial Records: Transaction history, deposit and withdrawal records, and account balances are retained for a minimum of 7 years to comply with anti-money laundering (AML) regulations and tax reporting requirements
• Identity Verification Documents: KYC documents (Indonesian KTP copies) are retained for 7 years after account closure as required by international gaming regulations
• Communication Records: Customer support interactions are retained for 3 years for quality assurance and dispute resolution purposes
• Security Logs: Login history, IP addresses, and security-related data are retained for 2 years to investigate fraud, security incidents, and policy violations

6.3 Legal Hold and Dispute Resolution

If your account is involved in an ongoing dispute, investigation, litigation, or regulatory inquiry, we may retain your data beyond the standard retention periods until the matter is resolved.

6.4 Data Deletion

After the applicable retention period expires, we securely delete or anonymize your personal information so that it can no longer be associated with you. Anonymized data may be retained indefinitely for statistical analysis and platform improvement purposes.

7. Your Privacy Rights

As a user of mt986, you have certain rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them:

7.1 Right to Access

You have the right to request a copy of the personal information we hold about you. To access your data, log in to your account and navigate to the "Account Information" section, or contact our customer support team to request a comprehensive data export.

7.2 Right to Rectification

If your personal information is inaccurate, incomplete, or outdated, you have the right to request that we correct or update it. You can update most information directly through your account settings. For changes to identity documents or sensitive information, contact our support team with appropriate verification.

7.3 Right to Erasure (Right to Be Forgotten)

You may request deletion of your personal information in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected. However, this right is subject to legal limitations—we may be required to retain certain information to comply with legal obligations (e.g., financial transaction records for AML compliance, KYC documents for regulatory requirements). If you wish to exercise this right, close your account and contact our Data Protection team to request data deletion after the mandatory retention period expires.

7.4 Right to Restrict Processing

You may request that we limit how we use your personal information in certain situations, such as when you contest the accuracy of your data or object to our processing. During the restriction period, we will store your data but not actively use it except with your consent or for legal purposes.

7.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format (e.g., CSV or JSON file) and to transmit that data to another service provider. Contact our support team to request a data export.

7.6 Right to Object

You may object to our processing of your personal information for direct marketing purposes at any time. Click the "unsubscribe" link in marketing emails or adjust your communication preferences in your account settings. You may also object to processing based on legitimate interests by contacting our Data Protection team with reasons for your objection.

7.7 Right to Withdraw Consent

Where we process your data based on your consent (e.g., marketing communications, optional features), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.

7.8 How to Exercise Your Rights

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided in Section 12 of this Privacy Policy. We will respond to your request within 30 days. Valid identification (Indonesian KTP) may be required to verify your identity before processing requests.

8. Cookies and Tracking Technologies

mt986 uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content.

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They allow the website to recognize your device and remember information about your visit, such as your login status, language preference, and betting history.

8.2 Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential Cookies	Required for basic platform functionality, account login, and secure transactions. These cookies cannot be disabled.	Session or up to 1 year
Performance Cookies	Collect anonymous usage data to analyze platform performance, identify errors, and improve user experience.	Up to 2 years
Functional Cookies	Remember your preferences (language, currency display, odds format) and settings to personalize your experience.	Up to 1 year
Marketing Cookies	Track your activity across the platform to deliver targeted promotions and measure the effectiveness of marketing campaigns.	Up to 1 year

8.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling essential cookies will prevent you from accessing certain platform features and may impair functionality. Refer to your browser's help documentation for instructions on managing cookies (Chrome, Firefox, Safari, Edge).

9. International Data Transfers

mt986 operates internationally and may transfer your personal information to servers located outside of Indonesia for processing, storage, and analysis. These transfers are conducted in accordance with international data protection standards:

• Data transferred to offshore servers is protected by contractual safeguards requiring the recipient to maintain equivalent data protection standards
• We use encryption during transmission and storage to protect data in transit across borders
• Service providers located outside Indonesia are contractually bound by data processing agreements that impose strict confidentiality and security obligations

By using mt986, you acknowledge and consent to the transfer of your personal information to international jurisdictions where our servers and service providers are located. If you have concerns about international data transfers, please contact our Data Protection Officer.

10. Children's Privacy

mt986 services are intended exclusively for adults aged 21 years and older. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected data from someone under 21, we will immediately delete that information, suspend the account, and refund any deposits after deduction of administrative fees.

Parents and guardians concerned about underage access to online betting platforms are encouraged to use parental control software to restrict access to gambling websites.

11. Changes to This Privacy Policy

mt986 reserves the right to update, modify, or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email to the address associated with your account
• Display a prominent notice on the platform homepage
• Request your consent if required by applicable law

Your continued use of the mt986 platform following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

When contacting us about privacy matters, please include your account username (not your password) and a detailed description of your inquiry or request. For data access, rectification, or erasure requests, we may require proof of identity (Indonesian KTP) to verify your authorization.